Return Policy

At we understand that during the course of business there will be some instances where there will be returns. We look to provide our customers with a hassle-free return policy. We do have to adhere to guidelines to make the process flow smoothly. As such, offers a 30-day return policy on all merchandise based on the following conditions:

  • Damaged Product Box

    If Customer receives damaged box upon delivery, please refuse the products upon original delivery attempt. If damaged products are accepted from the carrier, the damage should be noted on the carrier delivery record. Please save the product and the original box and packaging and notify immediately to arrange for a carrier inspection and a pick up of damaged products. Please notify Customer Service at [email protected] of damaged products WITHIN THE FIRST 10 DAYS of receipt. Timely receipt of this information is necessary for to file a damage claim. Damaged merchandise will only be exchanged for the exact same product.

  • Defective Products

    If you have received defective merchandise you must contact within 30 days for Return/Exchange. After an RMA is issued, we then email or mail you a call tag (Pre-Paid Shipping Label). Defective merchandise will be inspected at the warehouse. We can then issue you a full credit, store credit, or replacement to be redelivered. After 30 days, Customer will have to contact the manufacturer directly, most manufacturers have 1-year warrantees.

  • Non-Damaged/Defective, and Unopened

    If you have non-defective and unopened merchandise within 30 days of original purchase date, we will issue you an RMA # and will give you an address to ship the product to at your expense subject to a 15% restocking fee.

  • Non-Damaged/Defective, Opened

    We will not accept returns on merchandise that has been opened and is not defective.

All return products must have an RMA number or the return will be refused at our warehouse.

To receive an RMA:

  • Fill out our online RMA form or call us at 1-877-296-8263.

  • Please return all products 100% complete including all original manufacturer boxes with the UPC code and packing materials, all manuals, blank warranty cards, accessories and any other documentation included with the original shipment. RMA approval is contingent upon, among other things, the products being 100% complete.

  • Customer is not responsible for return shipping when item is defective. will send you a call tag (Pre-Paid Shipping Label) by email or mail. Customer is responsible for shipping charges when item is non-defective/un-opened.

Replacement Policy:

  • will not ship replacement merchandise until receipt of damaged or defective item.

  • All defective or damaged returns are subject to verification.


  • uses one of the most efficient and prompt processing systems available for online and phone order completion. Because of this, it is often difficult to cancel an order after it has been placed. Once the order is sent to our warehouse, where it is processed for shipment, it cannot be canceled. If you wish to cancel a placed order, please contact our customer service center as soon as possible after placing the order. You may contact our customer service center at 1-877-296-8263. Dropshipping Application

Please fill out the form below to apply for our dropshipping program. Our team typically reviews applications within 24 - 72 hours and will respond if you are approved.

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