Welcome to SuperWarehouse.com (the "Site"). The following terms and conditions ("Terms and Conditions") govern your use of the Site. By shopping at SuperWarehouse.com, you accept and agree to these Terms and Conditions.
When you visit SuperWarehouse.com, make a purchase on the Site, or send e-mails to us, you are communicating with us electronically. We will communicate with you primarily through e-mail. Pursuant to the Uniform Electronic Transaction Act, all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
SuperWarehouse.com grants you a limited license to view and make use of the Site for personal shopping use only. This license does not allow you to download, cache, copy, or compile information from the Site including, but not limited to, product listings, descriptions, or prices for the benefit of another merchant or business entity. The Site, or any portion thereof, may not be reproduced, duplicated, copied, sold, or exploited for any commercial purpose without the express written consent of SuperWarehouse.com. You may create a hyperlink to the Site so long as the link does not portray SuperWarehouse.com, or its products or services, in a false or derogatory manner.
Certain features on the Site require you to first register an account. You are responsible for maintaining the confidentiality of your account and password, as well as for restricting access to your account. You may be held liable for any purchases made under your account. You agree to immediately notify SuperWarehouse.com of any unauthorized use of your account or of any other security breach of your account. You also agree that SuperWarehouse.com may, in its sole discretion and without prior notice to you, terminate your account or access to the Site for any reason including, but not limited to, (1) failure to pay for any purchases, (2) late payments under a payment plan, (3) suspected or actual unauthorized use of the Site, or (4) violation of any of these Terms and Conditions. You agree that SuperWarehouse.com will not be liable to you or any third party for termination of your access to the Site.
USE OF THE SITE IS ENTIRELY AT YOUR OWN RISK. EXCEPT AS EXPRESSLY SET FORTH BELOW OR IN A WRITTEN WARRANTY THAT ACCOMPANIES A PRODUCT (AND THEN ONLY WITH RESPECT TO SUCH PRODUCT), SUPERWAREHOUSE.COM EXPRESSLY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED (INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND AVAILABILITY) REGARDING THE SITE AND ANY PRODUCTS OFFERED OR AVAILABLE THROUGH THE SITE. SUPERWAREHOUSE.COM DOES NOT WARRANT THAT INFORMATION CONTAINED ON THE SITE WILL BE ACCURATE, RELIABLE OR ERROR FREE, OR THAT DEFECTS WILL BE CORRECTED. SUPERWAREHOUSE.COM CANNOT BE HELD RESPONSIBLE FOR ERRORS AND OMISSIONS IN THE SITE AND RESERVES THE RIGHT TO MODIFY AND CORRECT ERRORS AT ANY TIME. WE DO NOT HONOR INACCURATE OR ERRONEOUS PRICES. OUR PRICES ARE ALSO SUBJECT TO CHANGE WITHOUT NOTICE. MATERIAL ON THE SITE MAY ALSO CONTAIN TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS (INCLUDING PRICING ERRORS), AND MAY BE CHANGED, UPDATED, OR MODIFIED AT ANY TIME AND FROM TIME TO TIME WITHOUT NOTICE. SUPERWAREHOUSE.COM WILL NOT BE LIABLE OR RESPONSIBLE FOR ANY SUCH INACCURACIES, ERRORS, CHANGES, OR UPDATES. SUPERWAREHOUSE.COM MAY IN ITS SOLE DISCRETION ADD, DELETE, OR CHANGE SOME OR ALL OF ITS PRODUCTS AND SERVICES AT ANY TIME. SUPERWAREHOUSE.COM HAS ATTEMPTED TO ACCURATELY DEPICT THE PRODUCTS OFFERED ON THE SITE. HOWEVER, BECAUSE THE DEPICTION OF A PRODUCT IS DEPENDENT ON YOUR COMPUTER MONITOR, SUPERWAREHOUSE.COM CANNOT GUARANTEE THAT SUCH DEPICTION WILL BE ACCURATE. THE PRODUCTS ALSO MAY APPEAR LARGER OR SMALLER THAN THEIR ACTUAL SIZE DEPENDING ON YOUR MONITOR. SOME PHOTOGRAPHS HAVE BEEN ENLARGED TO SHOW DETAIL.
THE SITE AND PRODUCTS AND INFORMATION ON THE SITE ARE PROVIDED ON AN "AS IS-WHERE IS" BASIS. NEITHER SUPERWAREHOUSE.COM NOR ITS SUBSIDIARIES, AFFILIATES OR ANY OF THEIR RESPECTIVE EMPLOYEES, AGENTS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, SHAREHOLDERS, PREDECESSORS, SUCCESSORS, OR ASSIGNS (COLLECTIVELY, "AFFILIATES") WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER ARISING DIRECTLY OR INDIRECTLY FROM USE OF THE SITE, THE INFORMATION CONTAINED ON OR TRANSMITTED FROM THE SITE OR PRODUCTS AVAILABLE OR PURCHASED THROUGH THE SITE, OR TRANSACTIONS CONDUCTED AT THE SITE, EVEN IF SUPERWAREHOUSE.COM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT SHALL THE TOTAL LIABILITY OF SUPERWAREHOUSE.COM OR ITS AFFILIATES ARISING DIRECTLY OR INDIRECTLY FROM THIS SITE OR ANY PRODUCTS AVAILABLE OR PURCHASED THROUGH THE SITE EXCEED THE LESSER OF THE AMOUNT PAID BY YOU TO SUPERWAREHOUSE.COM FOR THE SINGLE PRODUCT AT ISSUE, OR ONE THOUSAND DOLLARS ($1,000.00). YOU HEREBY ACKNOWLEDGE THAT ALL THE PROVISIONS OF THIS SECTION WILL APPLY TO ALL USE OF THE SITE, THE INFORMATION CONTAINED ON THE SITE, AND PRODUCTS AVAILABLE OR PURCHASED THROUGH THE SITE, AND TRANSACTIONS CONDUCTED AT THE SITE.
All content and media on the Site including, but not limited to, text, photos, graphics, videos, logos, icons, and HTML code, is either owned by or licensed to SuperWarehouse.com and is protected by copyright, trademark, and trade dress law. All other registered trademarks on the Site are property of their respective owners. The use of the name SUPERWAREHOUSE.COM without express written permission is strictly prohibited.
All payments via credit must be made by Visa, MasterCard, American Express, or Discover Card. To purchase any goods and/or services with a credit card on our website, you must provide us with a valid credit card number and associated payment information including all of the following: (1) your name as it appears on the card, (2) your credit card number, (3) the type of credit card, (4) the date of expiration and (5) any card security code (commonly known as "CVV") needed to charge your card. By submitting this information to us, you hereby agree that you authorize us to charge your credit card the amount of your purchase including any applicable shipping charges and taxes. Your card issuer agreement governs only your use of your designated card, and you must refer to that agreement to determine your rights and liabilities as a cardholder. You, and not SuperWarehouse.com, are responsible for paying any unauthorized amounts billed to your credit card by a third party. Unless you notify SuperWarehouse.com in writing of any discrepancies within thirty (30) days after they first appear on your credit card billing statement, you agree that all credit card charges will be deemed accepted by you for all purposes. If SuperWarehouse.com does not receive complete payment from your credit card issuer or its agent for any reason whatsoever (including any chargebacks), you agree to immediately pay all amounts due upon demand by SuperWarehouse.com or its agents. Payment is also accepted by check. Any dishonored checks will be assessed a fee of $20.00 or the maximum allowed by law. By sending your personal check, you are authorizing SuperWarehouse.com to use the information on your check to make a one-time electronic debit from your account at the financial institution indicated on your check. No additional amount will be added to the original authorized amount. Regardless of the method of payment, you agree to pay all fees and charges incurred in connection with your purchases (including any applicable shipping charges and taxes) at the rates in effect when the charges were incurred. You are responsible for paying any governmental taxes imposed on your purchases, including, but not limited to, sales, use or value-added taxes. SuperWarehouse.com shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Florida.
All orders placed on SuperWarehouse.com are made pursuant to a shipment contract. Therefore, title and the risk of loss passes to you, the buyer, upon our tender of the goods to the shipping carrier.
These Terms and Conditions shall be governed by, construed, and interpreted according to the laws of the State of Florida, and you and SuperWarehouse.com agree to and consent to the exclusive jurisdiction and venue of the courts in Broward County, Florida. The prevailing party in any such action shall be entitled to an award of reasonable attorneys’ fees and costs.
You hereby indemnify and hold harmless SuperWarehouse.com, its directors, officers, employees, agents, and related companies ("Indemnitees") from and against any and all losses, liabilities, damages and expenses (including reasonable attorneys’ fees and expenses) which Indemnitees may incur or be obligated to pay in any action, claim or proceeding against them or any of them, for or by reason of any acts, whether of omission or commission, that may be committed or suffered by You or any of Your agents or employees in connection with any product You purchase from SuperWarehouse.com.
TO THE FULLEST EXTENT PERMITTED BY LAW, You and SUPERWAREHOUSE.COM HEREBY KNOWINGLY, VOLUNTARILY, INTENTIONALLY AND IRREVOCABLY WAIVE ANY AND ALL RIGHT TO A TRIAL BY JURY IN ANY ACTION OR PROCEEDING TO ENFORCE OR DEFEND ANY RIGHT, POWER, REMEDY OR DEFENSE ARISING OUT OF OR RELATED TO THESE TERMS AND CONDITIONS OR ANY PURCHASE ON SUPERWAREHOUSE.COM, WHETHER SOUNDING IN TORT OR CONTRACT OR OTHERWISE, OR WITH RESPECT TO ANY COURSE OR CONDUCT, COURSE OR DEALING, STATEMENTS (WHETHER VERBAL OR WRITTEN) OR ACTIONS OF ANY PARTY RELATING TO ANY SALE; AND AGREES THAT ANY SUCH ACTION OR PROCEEDING SHALL BE TRIED BEFORE A JUDGE AND NOT BEFORE A JURY. You and SUPERWAREHOUSE.COM FURTHER WAIVE ANY RIGHT TO SEEK TO CONSOLIDATE ANY SUCH LITIGATION IN WHICH A JURY TRIAL HAS BEEN WAIVED WITH ANY OTHER LITIGATION IN WHICH A JURY TRIAL CANNOT OR HAS NOT BEEN WAIVED. You and SUPERWAREHOUSE.COM ACKNOWLEDGE THAT THE PROVISIONS OF THIS SECTION ARE A MATERIAL INDUCEMENT TO THE ACCEPTANCE OF THESE TERMS AND CONDITIONS AND THE PROCESSING OF ANY SALE THROUGH SUPERWAREHOUSE.COM.
SuperWarehouse.com offers a 30-day return policy on all merchandise based on the following conditions:
If Customer receives damaged box upon delivery, please refuse the products upon original delivery attempt. If damaged products are accepted from the carrier, the damage should be noted on the carrier delivery record. Please save the product and the original box and packaging and notify SuperWarehouse.com immediately to arrange for a carrier inspection and a pick up of damaged products. Please notify SuperWarehouse.com Customer Service at [email protected] of damaged products WITHIN THE FIRST 10 DAYS of receipt. Timely receipt of this information is necessary for SuperWarehouse.com to file a damage claim. Damaged merchandise will only be exchanged for the exact same product.
If you have received defective merchandise you must contact SuperWarehouse.com within 30 days for Return/Exchange. After an RMA is issued, we then email or mail you a call tag (Pre-Paid Shipping Label). Defective merchandise will be inspected at the warehouse. We can then issue you a full credit, store credit, or replacement to be redelivered. After 30 days, Customer will have to contact the manufacturer directly, most manufacturers have 1-year warrantees.
If you have non-defective and unopened merchandise within 30 days of original purchase date, we will issue you an RMA # and will give you an address to ship the product to at your expense subject to a 15% restocking fee.
We will not accept returns on merchandise that has been opened and is not defective.
All return products must have an RMA number or the return will be refused at our warehouse.
Fill out our online RMA form or call us at 1-877-296-8263.
Please return all products 100% complete including all original manufacturer boxes with the UPC code and packing materials, all manuals, blank warranty cards, accessories and any other documentation included with the original shipment. RMA approval is contingent upon, among other things, the products being 100% complete.
Customer is not responsible for return shipping when item is defective. SuperWarehouse.com will send you a call tag (Pre-Paid Shipping Label) by email or mail. Customer is responsible for shipping charges when item is non-defective/un-opened.
SuperWarehouse.com will not ship replacement merchandise until receipt of damaged or defective item.
All defective or damaged returns are subject to verification.