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Home > Printers > Laser Printers > FAQ

Color Laser Printer

Frequently Asked Questions
Q: What does PPM mean?
A: PPM is defined as Pages per Minute

Q: What is the difference between Parallel and USB connectivity?
A: A parallel cable has 25 pins and is often used for older printer models. The USB cable is a high speed cable used in newer printer models.

Q: What does a drum do?
A: A drum is electrically charged as it rotates to create an electrostatic image. The printer then coats the charged drum with toner and the drum will roll the toner onto the paper—delivering the final copy.

Q: How do I connect my printer to a network?
A: Printer servers are the solution in most cases. You can allow a printer connected to your computer to be available across the network. In this case your computer will need to be on in order for others to access it.

Q: Should I refill my toner cartridges?
A: Refer to your printers warranty information. Many manufacturer warranties will become void if you refill your cartridges and they leak inside the printer.

Q: What are the benefits of extended warranties?
A: There are many benefits to purchasing an extended warranty. Here are some points to consider—value of product, price of extended warranty, date coverage begins, length of manufacturers warranty and length of extended warranty. If there is only a 90 day manufacturer warranty and it’s a $400 color laser printer, you might consider spending an additional $50 for an additional 1 year warranty. These extended warranties are important to consider when you expect to use the product for the next several years.

Q: What is a duty cycle?
A: The duty cycle is the amount of pages the printer can product within a months period of time. Its best to review the manufacturer’s information to determine what printer will work best for you.

Q: What is a duplexer?
A: A duplexer allows both sides of the paper to be printed on. A: A drum is electrically charged as it rotates to create an electrostatic image. The printer then coats the charged drum with toner and the drum will roll the toner onto the paper—delivering the final copy.

Q: How can I accurately estimate print cost?
A: Estimating print costs depends on a variety of variables. First and foremost, this will depend on what type of printing you'll be doing. Typically, word documents cover about 5% of the page, while graphics or color intensive printing will cover as much as 50% of the page. By estimating your page coverage and how frequently you print, you can figure out how often you'll need to replace your toner cartridges.

Q: What is solid ink technology?
A: Solid ink technology is basically ink jet technology only instead of ink, the printer sprays molten wax. Solid Ink Technology is exclusively developed and produced by Xerox. Solid ink has the critical property of remaining in solid form until heated to a very specific temperature whereupon it turns to liquid, then instantly turns back to solid when printed. This means more efficient use of ink, lowering your overall printing costs. In addition, Solid Ink printers take up less space in the office and changing a print cartridge won�t result in spilled ink.

Q: What is borderless printing?
A: Some, but certainly not all printers are capable of printing to the very edge of a page. Typically, low cost inkjet and laser printers are only capable of printing approximately 5 mm's from the edge of the page. Higher quality printers will be capable of printing to the very edge, allowing you to produce professional media.

Q: What is a raster image?
A: A raster image is an image represented by pixels in a rectangular grid. The total amount of pixels defines the quality of a raster image. You can't scale up a raster image to a higher resolution without loss of visual quality.

Q: What kind of maintenance does a Color Laser Printer require?
A: Cleaning and occasional replacement of the rollers that handle paper is the basic maintenance for a color laser printer. The rollers are covered in a rubber coating that builds up paper dust and basic wear and tear. You can clean it with a lint free damp cloth until the need to replace comes up.

Q: What is a printer driver?
A: A driver is what allows your desktop computer to communicate with your printer. Typically, these are included with a printer, otherwise they are easily downloaded from the manufacturer's site.

Q: How do I order supplies for my color laser printer?
A: SuperWarehouse offers a complete line of replacement supplies for your laser printer. Simply use our easy Printer Supply Finder or call our Printer Supplies Specialist at (800) 814-5410.

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