Customer Service Center
CUSTOMER CARE LINKS
- Terms and Conditions
- Problems With Your Order?
- Technical Support
- Contact Us
- About Us
Super Warehouse offers a 20 day return policy on merchandise based on the following conditions:
You need an RMA # which we will issue to you. You must have this visibly in writing on the outside of the box. You can click here to go through the returns process online or call one of our customer service representatives at (800) 814-5410 and they will assist you with your RMA. Merchandise must be returned 100% complete in original packaging with all software, manuals, blank warranty cards, and other accessories. Shipping, handling and insurance charges are non-refundable.
DEFECTIVE MERCHANDISE: If you have defective merchandise you are responsible for the shipping cost when returning your merchandise. We will gladly issue you a refund, store credit, or replace the defective product with an even exchange of the same item.
NON-DEFECTIVE MERCHANDISE: If you have non-defective merchandise which is unopened, we will issue you an RMA # and will give you an address to ship the product to at your expense subject to a 15% restocking fee or more, depending on the item, manufacturer policies, and circumstances. Return shipping to us is at your expense. If the merchandise has been opened and is not defective, we can not issue you an RMA.
EXCEPTIONS TO THE ABOVE POLICIES: Custom orders, bulk orders, volume licensing software, and other products designated as "This Sale Final", "No Returns", or similar language may not be returned.
BEYOND 30 DAYS: When you purchase any product from Super Warehouse, you are entitled to its manufacturer's warranty against defective merchandise. Many manufacturer's policies require that you contact them directly so they could assist you by repairing, returning or replacing your item. Most manufacturers have one year warranties, however some are for extended periods of time. Please call one of our warranty specialists at (800) 814-5410 if you are interested in purchasing an extended warranty for your product.
Check here to request an RMA.
TERMS & CONDITIONS
Super Warehouse authorizes you to view and download the materials at this Web site only for your personal, non commercial use, provided that you retain all copyright and other proprietary notices contained in the original materials on any copies of the materials. You may not modify the materials at this Site in any way or reproduce or publicly display, perform, or distribute or otherwise use them for any public or commercial purpose. For purposes of these Terms, any use of these materials on any other Web site or networked computer environment for any purpose is strictly prohibited. The materials in this Site are copyrighted and any unauthorized use of any materials in this Site may violate copyright, trademark, and other laws. If you breach any of these Terms, your authorization and rights to use this Site automatically terminates and you must immediately destroy any downloaded or printed materials.
Super Warehouse and the Super Warehouse logo are service trademarks www.superwarehouse.com All other trademarks and registered trademarks displayed on the site are the trademarks of their respective owners, and are not intended to imply any endorsement or affiliation between Super Warehouse and these companies.
THE MATERIALS PROVIDED AT THIS SITE ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. Super Warehouse further does not warrant the accuracy and completeness of the materials at this Site. Super Warehouse may make changes to the materials at this Site, or to the products and prices described in them, at any time without notice. The materials at this Site may be out of date, and Super Warehouse makes no commitment to update the materials at this Site. Information published at this Site may refer to products, programs or services that are not available in your country. Consult Super Warehouse for information regarding the products, programs and services that may be available to you. IN NO EVENT WILL Super Warehouse, ITS SUPPLIERS, OR OTHER THIRD PARTIES MENTIONED AT THIS SITE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS SITE, ANY WEB SITES LINKED TO THIS SITE, OR THE MATERIALS OR INFORMATION CONTAINED AT ANY OR ALL SUCH SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF THE MATERIALS OR INFORMATION FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ALL COSTS THEREOF. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. This Site is administered by Super Warehouse from its offices in San Diego, California. Super Warehouse makes no representation that materials at this Site are appropriate or available for use outside the United States, and access to them from territories where their contents are illegal is prohibited. You may not use, export, or re-export the materials at this Site or any copy or adaptation in violation of any applicable laws or regulations including without limitation U.S. export laws and regulations. If you choose to access this Site from outside the United States, you do so on your own initiative and are responsible for compliance with applicable local laws. These Terms will be governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of laws.
3914 Murphy Canyon Road, A247
San Diego, CA 92123
Monday - Friday
6:30AM - 3:00PM PST