Frequently Asked Questions:
What is covered by the Purchase Protection Plan?
Purchase Protection Plan covers all parts and labor needed to repair mechanical or electrical failure or defects in your covered product. If the product cannot be repaired, it will be replaced.


What do I do when my product needs service?
That's the easy part. In most cases, we can arrange service right in your local area. Call us toll-free, 1-800-814-5410, before you invest in the plan and we will prove it.

What is the deductible and is there a repair cost maximum?
There is never a deductible on your covered product and there is also no repair cost maximum. There is no limit to the number of repairs.

Are all makes and models covered by the Purchase Protection Plan?
Yes. We never exclude certain makes and models from our coverage as long as the product line is covered and has a manufacturer's warranty.

Is the Purchase Protection Plan renewable or transferable?
Of course! Prior to the expiration of each annual agreement you'll have the opportunity to keep your product protection in full force. It stands to reason the longer you continue to own the product, the more valuable the security of your Purchase Protection Plan becomes. Also, there is no charge to transfer the protection to a new owner in case you should sell the covered product. The Purchase Protection Plan adds to the resale value of the covered product.

If I move, is my Purchase Protection Plan still effective?
With over 52,000 authorized service centers in the United States, Canada, and the Caribbean, as long as your product is covered, you'll be totally protected from costly repair bills almost anywhere you may go.

I have heard many protection plans are not insured. Is the Purchase Protection Plan insured?
Absolutely! Every agreement is fully insured by one of the nations leading underwriters. No matter what happens, you and your product are completely covered.