If you have a printer problem call Lexmark's Technical Support Center or submit a support request via the web. Lexmark's highly trained technicians will first try to resolve the problem. If your problem cannot be resolved, Lexmark will dispatch a trained technician to your location (usually the next business day) to set up the exchange printer that will be shipped to your site. By purchasing a LexOnSite Exchange extended warranty, a customer is eligible for on-site exchange during the term of the extension. If your original warranty was a carry in product, then you will be required to purchase a LexOnSite Exchange Upgrade to cover your original warranty and any extended warranties purchased.
Lexmark OnSite Exchange 3 Year Extended Warranty Specifications
Part # 3XWSE07
Lexmark
36 Months
Manufacturer
Lexmark
Lexmark
Required
2nd Business Day
Puerto Rico
Statewide
Printer
Telephone Support
Express Exchange (Next Business Day)
Yes
Monday Through Friday
On-site
Lexmark Trained Technician
Product Exchange
616n, OptraImage 10m,222, Optra SE3455
Optra S 2420, 2450, 2455, Optra T 614, 614n, 616,
Lexmark OnSite Exchange 3 Year Extended Warranty Video