If you have a printer problem call Lexmark's Technical Support Center or submit a support request via the web. Lexmark's highly trained technicians will first try to resolve the problem. If your problem cannot be resolved, Lexmark will dispatch a trained technician to your location (usually the next business day) to set up the exchange printer that will be shipped to your site. By purchasing a LexOnSite Exchange extended warranty, a customer is eligible for on-site exchange during the term of the extension. If your original warranty was a carry in product, then you will be required to purchase a LexOnSite Exchange Upgrade to cover your original warranty and any extended warranties purchased.
Lexmark LexOnSite Exchange 3 Year Extended Warranty Specifications
Part # 3XWSE05
General
Type:
Extended service agreement
Service Included:
Replacement
Location:
On-site
Full Contract Period:
3 years
Response Time:
1 day
Localization:
United States
Details
Service & Support Details:
Extended service agreement - replacement - 3 years - on-site - response time: 1 day
Lexmark LexOnSite Exchange 3 Year Extended Warranty Video