Lexmark OnSite Exchange Service provides on site unpacking and setting up the exchanged printer and packing and shipment of the defective printer. Service is provided at the Customer's business or home location during the contracted Principal Period of Maintenance (PPM). Next business day service will generally be provided within the contracted Onsite response time, if the call is dispatched by 5:00 p.m. customer local time, provided the service location is within a 50 mile radius of a Lexmark Authorized Service center (LASC). For each of the following conditions, add one (1) business day to the contracted Onsite response time: 1) Service locations beyond 50 miles from LASC; 2) Service in Hawaii and Alaska. Lexmark On Site Warranty Service is not available for all machines or machines that have been defaced, altered, or damaged beyond repair. Please contact Lexmark to determine if this option is available for your machine model. This service agreement replaces and extends the standard 1 year Advanced Exchange Warranty with a total of 2 years coverage with Lexmark's Onsite Exchange Warranty.
Features
Compatibility: Lexmark E120n
Lexmark 1 Year OnSite Exchange Extended Warranty for E120n Specifications
Part # 2348356
General
Type:
Extended service agreement
Service Included:
Replacement
Location:
On-site
Full Contract Period:
1 year
Support Period:
2nd year
Response Time:
Next business day
Details
Service & Support Details:
Extended service agreement - replacement - 1 year - on-site - response time: next business day ¦ Technical support - phone consulting - 1 year
Lexmark 1 Year OnSite Exchange Extended Warranty for E120n Video