InFocus provides all the necessary service and support for its customers having in mind that customers shouldn't have to wait when they have a question about their presentation software, projector or whatever. That's why InFocus has created innovative service programs such as ProXchange support. The world-class support staff is available whenever you might need them. ProXchange is a true exchange warranty program that provides a replacement projector of equal or greater quality, the next day (in most cases) if your problem cannot be resolved by technical support. In addition, this program entitles you to 24X7 technical phone support during the length of your contract.