HP e-Support Pack 3-Year Return to HP

There is no tolerance for business disruptions in today's world. System downtime translates into lost productivity, lost revenue and a significant impact to your reputation. HP understands this issue and provides a broad portfolio of services to keep your IT infrastructure up and running. HP e-SupportPack is an electronic version of the packaged HP SupportPack and offers greater flexibility by providing more service options.

For technical issues that cannot be resolved remotely, HP offers Return to HP service. This service involves repair and return of your original unit, including all parts, labor and freight. Return to HP requires that you ship or deliver the failed unit to an HP repair center.

• Product Description: HP e-Support Pack Return to HP, extended service agreement, 3 years
• Type: Extended service agreement

• Service Included: Parts and labor
• Full Contract Period: 3 years