With business ever more dependent on optimal IT performance and availability, many companies are realizing they need more than standard warranty. HP optional services make it easy to ensure the right level of support. With clearly defined offerings, warranty extension services greatly simplify the process of choosing the right service, enabling even smaller companies without large IT staffs to ensure proper coverage. In addition to providing service early on, when support needs are typically higher, warranty extension services facilitate up front budgeting for service, eliminating unplanned for service expenses.
Increase equipment availability and productivity with high-quality onsite support for your HP hardware. With next day on-site support, a HP Authorized Representative will arrive at your site to begin hardware maintenance service between 8:00 am and 5:00 pm local time, Monday through Friday, excluding HP holidays, during the next working day after a call is received. This applies to sites within one hundred miles of the HP Support Offices listed in the HP Support Office Guide.
HP Supportpack Next Business Day Response, 3 Years Specifications
Part # H5505E
General
Type:
Extended service agreement
Service Included:
Parts and labor
Location:
On-site
Full Contract Period:
3 years
Response Time:
1 day next business day
Details
Service & Support Details:
Extended service agreement - parts and labor - 3 years - on-site - response time: 1 day - response time: next business day - availability: 9/5 hours a day / days a week
HP Supportpack Next Business Day Response, 3 Years Video