Replace failed hardware units quickly and conveniently with HP Services' reliable next-day exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to onsite repair for HP products. A replacement unit is shipped overnight via premium airfreight to your location. Shipping charges - for both the returned and replacement products - are prepaid by HP. Replacement units are new or refurbished to like-new condition. Next Day Exchange is particularly suitable for products that do not carry critical data, or in instances when your data can readily be restored from back-up devices.
Next business day onsite response: For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.
HP Care Pack 3 year Extended Warranty Specifications
Part # U8037E
General
Type:
Extended service agreement
Service Included:
Parts and labor
Location:
On-site
Full Contract Period:
3 years
Response Time:
Next business day
Service Availability:
9 hours a day / 5 days a week
Details
Service & Support Details:
Extended service agreement - parts and labor - 3 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote monitoring - 3 years
HP Care Pack 3 year Extended Warranty Features
Service Type Maintenance: Parts and labor, Physical Service
Service Description: 9x5 Next Business Day
Service Details: Next business day onsite response: For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.
Provided Support: Parts & Labor
Service Availability: 9 Hours/Day x 5 Days/Week
Response Time: Next Business Day
Service Location: On-site
Service Duration: 3 Year(s)
Products Supported: Color Laserjet 3500 and 3700 series