The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation. Replace failed hardware units quickly and conveniently with HP Services' reliable next-day exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to onsite repair for HP products. A replacement unit is shipped overnight via premium airfreight to your location. Shipping charges - for both the returned and replacement products - are prepaid by HP. Replacement units are new or refurbished to like-new condition. Next Day Exchange is particularly suitable for products that do not carry critical data, or in instances when your data can readily be restored from back-up devices.
Features
Type: Extended service agreement
Location: Shipment
Response Time: Next business day
Full Contract Period: 3 years
Service Included: Replacement
HP Care Pack 3 Year Next Day Exchange Extended Service Plan Specifications
Part # UG609E
General
Type:
Extended service agreement
Service Included:
Replacement
Location:
Shipment
Return Shipment:
At manufacturer expense
Full Contract Period:
3 years
Response Time:
Next business day
Details
Service & Support Details:
Extended service agreement - replacement - 3 years - shipment - response time: next business day ¦ Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday
HP Care Pack 3 Year Next Day Exchange Extended Service Plan Features
Configuration
Installation
Phone Support
Exchange
Troubleshooting
HP Care Pack 3 Year Next Day Exchange Extended Service Plan Video