Replace failed hardware units quickly and conveniently with HP Services' reliable next-day exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to onsite repair for HP products. A replacement unit is shipped overnight via premium airfreight to your location. Shipping charges - for both the returned and replacement products - are prepaid by HP. Next Day Exchange is particularly suitable for products that do not carry critical data, or in instances when your data can readily be restored from back-up devices. Choose Next Day Exchange Hardware Support when you need to: replace defective hardware the day after it goes down, take advantage of convenient door-to-door pick-up and delivery, rapidly access over-the-phone problem diagnosis and technical support, and find a cost-saving alternative to onsite hardware support.
Type: Extended service agreement
Service Included: Replacement
Return Shipment: At mfr expense
Full Contract Period: 2 years
Response Time: Next business day
Details: Technical support, phone consulting, 2 years, availability: 9 hours a day / Monday-Friday
HP Care Pack 2 Year Exchange Hardware Support Video