HP 3 Year Next Day Exchange HW Support offers permanent replacement unit shipped overnight to the customer’s site, with no freight charges.
Features
3 year, next business day exchange coverage, 8-5 M-F
Replacement unit shipped overnight
Return the failed component in the box the replacement came in, return shipping included
Expert technical, toll-free phone support and escalation
Troubleshooting and diagnostics
Includes parts, materials, and labor
Term: This service agreement begins on the date of the purchase of the supported product, unless otherwise stated in the service description.
HP 3 Year Next Day Exchange HW Support Specifications
Part # U9810E
General
Type:
Extended service agreement
Service Included:
Replacement
Location:
Shipment
Full Contract Period:
3 years
Response Time:
Next day
Details
Service & Support Details:
Extended service agreement - replacement - 3 years - shipment - response time: next day ¦ Technical support - phone consulting - 3 years - availability: 9 hours a day ( 8:00 AM - 5:00 PM ) / Monday-Fr
1.800.814.5410 
858.764.8900 Mon-Fri 6AM-4PM PT
