The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation. Increase equipment availability and productivity with rapid-response onsite and remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack Service covers desktops, workstations, servers, storage systems, network equipment, and printing. Choose 4-hour same business day hardware support when you need to: extend your hardware warranty coverage with prompt service for key systems and devices; obtain easy-to-buy, easy-to-use onsite services; improve hardware performance and uptime; increase the return on your HP and multivendor hardware investments; enjoy consistent service coverage across geographically dispersed sites.
Features
Type: Extended service agreement
Location: Onsite
Response Time: 4 hours
Full Contract Period: 1 year
Service Included: Parts and labor
Service Availability: 9 hours a day / 5 days a week
HP 1-Year 4-Hour Hardware Service Agreement Specifications
Part # U8013PE
General
Type:
Extended service agreement
Service Included:
Parts and labor
Location:
On-site
Full Contract Period:
1 year
Response Time:
4 hours
Service Availability:
9 hours a day / 5 days a week
Details
Service & Support Details:
Extended service agreement - parts and labor - 1 year - on-site - response time: 4 hours - availability: 9 hours a day ( 8:00 AM - 5:00 PM ) / Monday-Friday - 600000 pages ¦ Technical support - remote
HP 1-Year 4-Hour Hardware Service Agreement Features
• Help improve system uptime
• Convenient onsite support
• 4-hour response, standard business hours (9x5)