ScanCare is Fujitsu's Premium service offering and one of the most comprehensive service programs in the industry. It combines preventative maintenance, scanner consumables and training with Basic on-site service including spare parts, labor and travel. ScanCare is available as an upgrade to the existing standard Limited Warranty. ScanCare Plus is available in the post-warranty period and may be purchased in single or multiple 12-month increments. You choose next business day or 4-hour response time options to suit the needs of your business.
Features
Provides preventative maintenance that improves performance and productivity
Convenient delivery of consumables kit(s) gives you what you need, when you need it.
Reduces unnecessary service calls by offering training in product features and routine maintenance
Helps improve on-site arrival time with 4-hour response time option
A service contract must be executed to purchase all service programs and options noted in this document.
Fujitsu Mid Volume Scancare, Next Business Day, Extended Service Agreement Specifications
Part # CG01000-517801
General
Type:
Extended service agreement
Service Included:
Parts and labor
Location:
On-site
Full Contract Period:
1 year
Response Time:
Next business day
Details
Service & Support Details:
Extended service agreement - parts and labor - 1 year - on-site - response time: next business day ¦ Technical support - preventive maintenance - on-site - 2 incidents ¦ Technical support - training
Fujitsu Mid Volume Scancare, Next Business Day, Extended Service Agreement Video