Fujitsu Basic and Basic Plus make it easy for customers to get even more of a good thing. With Basic, customers can upgrade their standard 3-month on-site, 9-month depot limited warranty to a full 12 months of on-site service. The Basic Plus program is available as an option in the post-warranty period, and can be purchased in single or multiple 12-month increments. With Basic and Basic Plus, customers can rest assured that their mission-critical applications will be up and running when they need them. In the event of a failure, customers with Basic or Basic Plus need only make one call to Fujitsu Technical Assistance to place their service request. Once the hardware failure is verified, a service technician is dispatched to arrive at the customer's site by the next business day.
Fujitsu Basic Plus Onsite Service Agreement Post P&L 4097/4640 4HR 1YR Specifications
Part # CG01000-500101
Type
Extended service agreement
Service Included
Parts and labor
Location
On-site
Full Contract Period
1 year
Response Time
4 hours
Manufacturer
Fujitsu
Fujitsu Basic Plus Onsite Service Agreement Post P&L 4097/4640 4HR 1YR Video