SMARTnet provides enhancement and maintenance support resources during the operational lifetime of your Cisco networking device. SMARTnet augments the resources of your operations staff; it provides them with access to a wealth of expertise, both on line and via telephone, the ability to refresh their system software at will, and a range of hardware advance replacement options.
Cisco SMARTnet Onsite Premium delivers the comprehensive support that the companies need to maintain and enhance Cisco networking devices throughout the operational lifetime. This support includes 24x7x365 registered access to Cisco Connection Online (CCO), the highest-rated online support in the industry as well as 24x7x365 access to highly-skilled networking technology professionals that give you a hand just when you need it!
Service Availability: 24 hours a day / 7 days a week
Cisco SMARTnet Onsite Premium 2000 Series WLAN Controller - 6 Lightweight Specifications
Part # CON-OSP-WLC2006
General
Type:
Extended service agreement
Service Included:
Replacement
Location:
On-site
Full Contract Period:
1 year
Response Time:
4 hours
Service Availability:
24 hours a day / 7 days a week
Details
Service & Support Details:
Extended service agreement, parts and labor, 1 year, on-site, response time: 4 hours, availability: 24 hours a day / Monday-Sunday , Technical support, phone consulting, 1 year, availability:
Cisco SMARTnet Onsite Premium 2000 Series WLAN Controller - 6 Lightweight Warranty Information
Extended service agreement, parts and labor, 1 year, on-site, response time: 4 hours, availability: 24 hours a day / Monday-Sunday, Technical support, phone consulting, 1 year, availability: 24 hours a day / Monday-Sunday, Technical support, web knowledge base access, 1 year, availability: 24 hours a day / Monday-Sunday, New releases update, 1 year
Cisco SMARTnet Onsite Premium 2000 Series WLAN Controller - 6 Lightweight Video
1.800.814.5410 
858.764.8900 Mon-Fri 6AM-4PM PT
