With business ever more dependent on optimal IT performance and availability, many companies are realizing they need more than a standard level of support. Brother provides you with all kinds of services and support options to ensure the right installation, maintenance and usage of the company's products. With clearly defined offerings, these services greatly simplify the process of choosing the right device for your business, which enables even smaller companies without large IT staffs to ensure proper coverage. The wide range of support services provided by the company will never leave you unsatisfied and let your plans ruin. Brother. At your side.
Brother HL 2460
Brother HL 2460N
Brother HL 7050
Brother HL 7050N
Brother HL 8050N
Brother IntelliFAX 5750e
Brother 3 Year Express Exchange Service Agreement Specifications
Part # E1743
Service Type: Extended Express Exchange Service
Service Details: The Express Exchange Service Extension shall start after the the Standard Express Exchange Service period. Standard Express Exchange Service Exchange service will expedite, in most instances by the next business day, the exchange of your non-working Product with a refurbished or remanufactured Product that conform to the manufacturer's specifications for new products. The refurbished or remanufactured Product you receive will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Product that is sent to you and must return (or be billed up to the cost of a new product) your original non-working product, which shall become the property of Brother. You must call Brother Customer Service and if the representative cannot correct the product's malfunction over the telephone and you elect the exchange service, you must provide information pertaining to this Product and you must also provide a valid major credit card number. Your credit card will be charged up to the cost of a new Product if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the malfunctions of your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The Brother Customer Service Representative will ship the exchange Product via next business day delivery courier service, with return instructions and prepaid return airbill. Follow the return instructions. You must return the original Product in the same shipping carton in which the exchanged Product was received and include a copy of proof of purchase (bill of sale). Retain your original accessory items and a copy of the return airbill, signed by the courier.
Service Duration: 3 Year
Products Supported: IntelliFax-5750E, HL-2460, HL-2460N, HL-7050, and HL-7050N
Region Availability: USA
Brother 3 Year Express Exchange Service Agreement Video