To keep your Xserve and Xserve RAID systems up and running, Apple offers the AppleCare Premium Service and Support Plan. If you experience a problem, whether a hardware failure or a software configuration issue, Apple's dedicated Server Technical Support team will help diagnose problems and work to get your systems back online quickly. And because Apple hardware and software are uniquely integrated, there's only one AppleCare number to call.
The AppleCare Premium Service and Support Plan delivers up to three years of 24/7 telephone and email support, with 30-minute response. You get onsite response within four business hours, and next-day onsite response when you contact Apple after business hours. With the AppleCare Premium Service and Support Plan, you'll have the assurance that Apple-authorized technicians will perform Xserve and Xserve RAID repairs using genuine Apple parts.
Features
Product Description: AppleCare Premium, extended service agreement, 3 years, on-site
Type: Extended service agreement
Service Included: Parts and labor
Location: On-site
Full Contract Period: 3 years
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Apple Care Premium for XServe - 3 Years Specifications
Part # MB595LL/A
General
Type:
Extended service agreement
Service Included:
Parts and labor
Location:
On-site
Full Contract Period:
3 years
Response Time:
4 hours
Service Availability:
24 hours a day / 7 days a week
Details
Service & Support Details:
Extended service agreement, parts and labor, 3 years, on-site, response time: 4 hours, availability: business hours , Extended service agreement, parts and labor, 3 years, on-site, response t
Apple Care Premium for XServe - 3 Years Warranty Information
Extended service agreement, parts and labor, 3 years, on-site, response time: 4 hours, availability: business hours, Extended service agreement, parts and labor, 3 years, on-site, response time: next day, availability: after business hours, Technical supp
1.800.814.5410 
858.764.8900 Mon-Fri 6AM-4PM PT
