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Home  > Mac   > AppleCare Warranties   > Apple 

 

Apple AppleCare Premium Service and Support Plan for Xserve, 3 Years

Part #: M8830LL/C  
 
Apple M8830LL/C
Customer Reviews
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List Price Details $950.00
Total Savings: $202.01
Your Price: $747.99
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Overview
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Features
Includes
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      Video      

 

Summary

There's no way you can afford to have downtime when your operation hinges on server and data availability, and that's why AppleCare steps up to the rescue to ensure things stay running smoothly.  When something goes awry with your Xserve's hardware or when there's a software configuration issue, Apple's Server Technical Support team will diagnose the problems immediately.  The result is that your systems will be back online in a flash, and the best part is that there's only one number to call.  Protect your systems with this incredible 3 year plan which provides telephone and email support 24 hours a day, 7 days a week with a 30 minute response.  For Xserve, the AppleCare plan covers server administration and network management issues using the graphical user interface of Mac OS X Server.  For Xserve RAID, the AppleCare plan covers RAID Admin software, as well as connectivity issues between your Mac or Xserve and your Xserve RAID storage system.  On site response within 4 hours is provided for hardware repair coverage, and with the Premium Service and Support Plan you'll have the assurance that Apple authorized technicians will perform necessary repairs with genuine Apple parts.

Features

  • Coverage: Up to 3 Years
  • Availability: 24 hours a day, 7 days a week by phone and email
  • Response Time: 30 minutes for telephone and email, 4 hours for on site

Apple AppleCare Premium Service and Support Plan for Xserve, 3 Years Specifications
Part # M8830LL/C

Apple AppleCare Premium Service and Support Plan for Xserve, 3 Years Features
Integrated service and support for Xserve technologies, including Mac OS X Server and RAID Admin
  • One number to call for help, day or night
  • One team to diagnose hardware failures, as well as software issues related to RAID Admin or the graphical user interface in Mac OS X Server

    Priority Access to Apple experts
  • Up to 3 years of technical support using advanced remote management and monitoring tools
  • Direct, 24/7 access by phone and email to Apple's dedicated Server Technical Support team
  • 30 minute response on email and telephone calls

    On Site Hardware Repairs
  • Up to three years of on site service by Apple authorized technicians
  • On site response within four hours during business hours
  • Next day on site response when you contact Apple after business hours
  • Optional AppleCare Service Parts Kits for rapid replacement of key hardware components
  • Apple AppleCare Premium Service and Support Plan for Xserve, 3 Years Included Items
     
    • Up to 3 years of technical support using advanced remote management and monitoring tools
    • Direct, 24/7 access by phone and email to Apple's dedicated Server Technical Support team
    • 30 minute response on email and telephone calls
    • On site response within four hours during business hours
    • Next day on site response when you contact Apple after business hours
    Apple AppleCare Premium Service and Support Plan for Xserve, 3 Years Video


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